Warm hearts, warm spaces

There is a cost-of-living crisis in the UK resulting in unprecedented pressures on people already in poverty, and this winter despite the support given by Government, hundreds of people in Burnley will be forced to make tough decisions about when and what they eat, what they can do in life, and when they can afford to heat their home.

n doing so, we wish to work with our local partners, building on the great work we did during the pandemic and further develop the network of Warm Spaces we created in 2022, a group of places where Burnley people can come together to stay warm, perhaps enjoy a cup of tea and a biscuit.
We have created a directory of all the places available to our residents across the public, private, health and voluntary sectors so that anyone who is cold knows where they can go to get warm, stay warm and enjoy a little company and some hot refreshments.
Sharing Warm Spaces for BurnleyWe know that many of our partners across Burnley already provide this type of facility, so if this is you, we’re asking you to consider registering your facilities and/or services with us so we can add you to our Warm Spaces directory to let our residents know how to access the Warm Spaces near them.
If you’ve got a Warm Space already, please tell us about your facilities and services using the form below so we can add to our directory.
It should take you less than two minutes to complete the form.
Complete the form


What you can expect if you offer a Warm SpaceIf you want to offer a Warm Space you will be asked to sign up to the Warm Spaces charter,
The Charter is intended to help local people who want to use the Warm Spaces to know what to expect when they step across the threshold of a Warm Space building; a guarantee of respect, dignity and warmth.
Warm Space participants will be expected to adhere to their own safeguarding policies and ensure that all staff and volunteers are briefed on these procedures.
Warm Spaces Burnley CharterYou’ll get a warm welcome as well as Warm SpaceEvery time you come to a Warm Space you’ll be given a warm welcome from the staff and volunteers there
Everyone is treated equally, with dignity and respectEveryone has a right to be warm, so everyone in a Warm Space treats people, and is treated by people, with dignity and respect
Your Warm Space will be a safe spaceYour Warm Space will stick to the safeguarding policies that it always uses, and it will stick to food hygiene rules too!
We’ll not tell anyone about you needing a Warm Space

​If you want to share the reasons you need a Warm Space, someone will listen, but they won’t tell anyone else unless you give them permission, or they must because of their safeguarding policies.
It doesn’t matter why you need a Warm SpaceEvery Warm Space is a non-judgemental space; whatever the reason you have for needing to come in, you’ll be treated the same and never judged.