17th November 9:30am-1:00pm
Who should attend?
Ideal for Managers, Supervisors, Leaders and HR professionals or anyone working in a group / team environment who may need to resolve conflict.
Following the training learners will;
Describe the underlying causes of conflict.
Demonstrate assertive communication and recognise the impact of language.
Develop confidence addressing conflict with individuals and groups.
£80.10 member/Smile Partners/Registered Charities
Email us at firstname.lastname@example.org
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