Disability Voices Phase 2

You may remember that last year we conducted a research project into the lives of disabled people across Lancashire and their experiences accessing health and social care services.

In our initial project analysis, we found that transport and accessibility were the top concerns and barriers.

This prompted us to investigate further the state of transport and accessibility to health and social care for disabled people living in Lancashire. 

We are pleased to announce that our Disability Voices Phase 2 Report is now live on our website, and we would love to encourage you to have a read.

Here's a short snippet of our report...This project explores the challenges people with disabilities face organising transport to health services, physically travelling to services, and accessing those services when they get there.

This includes hospital and community transport (such as Non-Emergency Patient Transport), public transport (e.g. buses), and private transport (e.g. car, taxi), and structural accessibility barriers to healthcare services (such as poor wheelchair access, lack of disabled parking spaces, etc.).

The healthcare services we are interested in include GPs' surgeries, hospitals, walk-in centres and pharmacies.
The project has engaged with disabled people across Lancashire. It explored:

• How and why individuals choose their mode of travel
• Their experiences booking transport, including barriers they encountered (such as eligibility criteria, taxis or hospital transport)
• Their journeys to and from healthcare services
• How easily they physically access those services

"The bus is not accessible and rarely on time – I’ve missed so many appointments because it always runs late."

Our Reports