16 October 2024, 9.30am-1.00pm
Online event FREE to attend
As we begin to enter the winter season, National Energy Action (NEA) believes energy advice is crucial amid the ongoing energy and cost-of-living crises. We want to help equip frontline domestic energy advisers and those supporting clients in fuel poverty with the necessary tools and most up-to-date information so they can offer effective support. This energy adviser bootcamp, run by the NEA training and delivery teams, has been designed to address the challenges and complexities of assisting those in need during the colder months and to give a refresher on the most salient points of advice delivery in the face of the energy and broader cost-of-living crises. This webinar also aims to provide knowledge on government-led measures and schemes for householders.
We’ll also be devoting time to acknowledging that frontline advice delivery can be extremely challenging, and taking some time to look at mental health resilience and strategies around self-care over high stress periods.
This is a free online session, held via Zoom.
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