Community Care Navigator Project

 The Community Care Navigator Project At BPRCVS

What is the Community Care Navigator Project?

This is an extremely important community project funded by the East Lancashire Clinical Commissioning Group. The Community Care Navigator Project aims to reduce pressures on doctors’ surgeries and hospitals by creating reductions in referrals to GP’s for those suffering from anxiety, depression, low confidence, low self-esteem and other social, emotional and practical needs. Prescription For Wellbeing In East Lancashire Logo

The Community Care Navigator Project matches vulnerable and socially isolated people, who have been identified by GP’s and other health and social care professionals, with a Community Care Navigator to improve confidence, inclusion and independence.

GP surgeries, medical institutions and health and wellbeing initiatives can put the Community Care Navigator poster up in their reception areas and common areas where patients who may benefit from the project can see it. Please download the poster and display it.


What does a Community Care Navigator do?

The Community Care Navigator role helps patients with emotional, social and practical needs access a range of local, non-medical and non-clinical services, often provided by the community and voluntary sector. Services include, but are not limited to, local community support groups, bereavement support, financial support, exercise groups, social groups and one-to-one peer mentoring.

BPRCVS’s Community Care Navigators will assess your needs thoroughly and determine a plan of action to deliver a course of support that will help you feel better, improve your wellbeing and reduce your reliance on GP’s and NHS services. The same Community Care Navigator will stay with you throughout the duration of your involvement with the project.

All of BPRCVS’s Community Care Navigators are managed by a Community Care Coordinator. Our Coordinators support and train our Navigators to deliver the very best support and get you back on track by helping to introduce you to a wide range of activities and services.


What will the project do for me?

  • Community Care Navigators will spend time with you each week
  • Offer support and access to activities, events and community services
  • Improve your wellbeing through non-medical sources of support
  • Keep you informed of what’s going on in your community
  • Get you involved and engaged in activities, events and services
  • Create a lasting positive impact on your wellbeing
  • Provide an alternative to visiting your GP
  • Reduce your reliance on health care, police and other professional services 


Download the Community Care Navigator leaflet for more information.

Our excellent Community Care Navigators have a wealth of knowledge and experience within your local community. This means we always know what is going on and when so we will be able to keep you informed and get you involved in local community activities, events and services.

Non-medical and non-clinical interventions combined with traditional medical routes have been shown to be massively important in creating a lasting positive impact on an individual’s wellbeing.

 NHS East Lancashire CCG Logo


How do I get help from the Community Care Navigator Project?

We accept referrals from GP’s, health practitioners and social workers. We also accept self-referrals from individuals or their family. Download a Community Care Navigator self-referral form.

You can discuss the Community Care Navigator Project with one of our trusted, dedicated Community Care Coordinators on 01282 433740 or by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. and they will be more than happy to help.


The Impact Of The Community Care Navigator Project

The infographic below demonstrates the positive impact the Community Care Navigator project has had upon reducing the number of non-medical related appointments booked by patients with their GP.


Community Care Navigator Project Impact


Calling all caring people… we need YOUR help!Volunteer for the community care navigator project

Have a caring and compassionate personality?

Enjoy meeting new people and socialising?

Wanting to be an important part of your community?

Like to help the socially isolated and vulnerable?

Want to be significant in helping GP surgeries deal with the appointment crisis?

Can you spare a little of your time each week?


If you have answered with an emphatic “Yes” to the questions above then why not get involved in this fantastic community project. BPRCVS is always on the lookout for volunteers that can assist us with delivering the Community Care Navigator Project. Your background and experience is not important to us. We accept volunteers from all walks of life.

Download a Community Care Navigator Volunteer application form.

For more information on the voluntary opportunities available for this project please download the voluntary role description.


Current Voluntary Opportunities

Pendle - Could you spare 2 hours a week to help support an older lady in the Pendle area? We need an enthusiastic, reliable volunteer with a good listening ear, to befriend a lovely lady in her home. You would be asked to go on a weekly basis, on a mutually agreed day, to visit her and offer the gift of company. 

If you think you could help, please contact Amanda on 01282 433740 Ext. 1003 or email This email address is being protected from spambots. You need JavaScript enabled to view it.


To discuss the available voluntary opportunities further please call the Community Care Coordinators on 01282 433740.